Terms and Conditions

By using Eatiso, you agree to follow these Terms and Conditions. Please take a moment to read them carefully.

1. About Eatiso

Eatiso is a marketplace that connects home chefs (Hosts) with customers looking for authentic, home-cooked meals and dining experiences. We act as a facilitator, making it easy to discover and book experiences, but we do not prepare the food ourselves.

2. For Customers

When using Eatiso, customers agree to:

Provide accurate and up-to-date information

Use the platform responsibly and lawfully

Treat hosts and other community members with respect

3. For Hosts

Hosts using the platform agree to:

Share accurate menu, pricing, and availability details

Maintain hygiene and food safety standards

Follow all local food regulations and laws

4. Orders & Payments

All payments are processed securely via third-party gateways

Listed prices are final unless otherwise stated

Eatiso may charge a small service or platform fee for facilitating transactions

5. Cancellations & Refunds

All cancellations and refunds are handled according to our Refund Policy

6. Limitation of Liability

Eatiso is not responsible for:

Food quality, taste, or allergic reactions

Any actions or omissions by hosts

Delays or interruptions beyond our control

7. Account Termination

We reserve the right to suspend or terminate accounts that violate these terms or engage in unlawful or abusive behaviour.

8. Governing Law

These Terms are governed by the laws of India.